Support
After improvement strategies are prioritised, we support your team to deliver great outcomes.
Our staff sit with you to deliver implementation strategies. We provide one-on-one coaching and mentoring to ensure your leaders are fully supported at every stage of the process.
Our facility advisory unit can also provide practical and contemporary expert support with other projects including:
- Business scorecards including KPI’s, lead and lag indicators and alignment to staff and organisational performance
- Design reviews (from an expert operator’s perspective)
- Preparation of FFE lists
- Provide or revise works specifications
- Provide facility establishment plans covering the transition from the construction stage to operations
- Marketing and sales plans
- Marketing launch programs
- High level recruitment schedules
- Operational policy and procedures
- Purchasing assistance
- Budgeting (pre-opening and ongoing)
- Pre-opening training plans
- Maintenance services planning
- Supervision and management
- Pricing structures
- Conditions of entry
- Membership agreements
- Repairs and maintenance
- Risk Management
- Program of activities
- Recruitment
- Interim Manager Services
- Staff appraisals.